Right now, we’ve got a problem, and we need your help. We’re picking up so many great new clients and challenging projects that we’re having trouble keeping up. We’re only a small team, so every single team member has a big impact; we need the right person, and we need them now!

We are looking for a level 2 technician with the right skills and a can-do attitude. You’ll be hands on with everything from onsite to remote to project work, covering servers, desktops, networks, you name it. You’ll need a great attitude, and love working directly with clients. Think you’ve got what it takes? Here’s the fine print…

What skills and qualities are we looking for?

• 2+ years experience working with SMB clients
• Demonstrated customer service focus. Must enjoy working with clients.
• Formal qualifications required. Tertiary, diploma or relevant industry certification (MCSE, etc)
• Strong SBS base, as we primarily work with the Microsoft stack. Cisco, linux, scripting, etc an advantage.
• Reliable vehicle and a current Queensland driver’s licence
• Excellent communication skills and personal presentation

What’s on offer?

• $60K + super
• Convenient Albion location
• A full range of work – onsite, remote, server, network, desktop.
• Further education/training opportunities
• Make your mark. We want to grow. Do you?

Want to join our team?

To apply, send your CV and a covering letter that tells us:

• What interested you most on our website – www.grassrootsit.com.au
• In your opinion, what makes good customer service?