All of your team, Tony and Cameron in particular, have been a great support and provided excellent service since day one. Prior to engaging the support of Grassroots our IT systems were a 'disaster' and made our work lives harder, not easier. This quickly changed once we brought your team on board and it wasn't long before the daily experience of using our computers and printers was no longer marked by a sense of frustration. In short, I would not hesitate to recommend Grassroots IT to any business looking for managed support services for their windows environment.
The overall experience I’ve had while working alongside Grassroots has been mind blowing – the team offers such incredible support with a very human aspect. Not once has it felt scripted or cold like other IT support can sometimes be.
Fast, friendly and efficient. Resolved using language that was easily understood. Brilliant .
We have recently upgraded to Office 365 with Ben and the team from Grassroots IT. The transition went really well with minimal downtime. The Grassroots IT team knew exactly what needed to be done and when, without bogging us down in the jargon. They logged into our individual computers as required and at times which did not interrupt our business deadlines.Thanks guys. Looking forward to working with you again.
Assistance was quick, to the point and above all, correct for what I needed done!
Grassroots IT was fabulous! Although they didn't have the answer straight away, they were incredibly pro-active at getting the information and worked through it efficiently to achieve the final desired result.
Very quick attention to the initial issue followed by another quick attention when required. Excellent service - no issues at all.
Grassroots IT has greatly assisted our business with their reliable, efficient and seamless support. Before we engaged Grassroots IT, our IT system and support caused us many headaches and took up so much of our time and focus . Grassroots IT has changed and improved our IT system at Vital Chemical by making it well maintained and managed function so as we can direct our energy back to our business.
It’s a good opportunity for me to compliment you and your team on the great job you’ve done for us over the last 12 months. We would have been lost without Grassroots IT.
Thought I'd send an email to thank you and the Grassroots staff for all your ongoing assistance, in particular Tony who has worked on the Microsoft Software Management Review, it’s nice to know we are compliant and the review is now complete. Having Grassroots IT on board certainly makes my job ...