Technology can be an amazingly powerful tool for your business, but at the end of the day, that’s all it is. A tool. Grassroots IT can help provide, train, and support the right technology tools for your business. We utilise proven technology to realise true value and productivity for your organization by aligning solutions with your business, not the other way around. Grassroots IT is committed to the long term satisfaction of our clients through the ethical provision of solutions, not just products, and by communicating in plain language that makes sense.

Solution Provision

Grassroots IT is committed to the long term satisfaction of our clients through the ethical provision of solutions, not simply products. Through a committed focus on technology infrastructure and on the unique and individual needs of each client, we are able to approach each situation through a consultative framework. We learn and understand the client’s business needs as the primary motivating factor for our engagement, before considering available technology solutions. Grassroots IT will always provide honest and clear information on the best solution for the situation at hand.

• Business process improvement
• Network design and implementation
• Remote Access and Mobile Worker solutions
• Data protection, security and disaster recovery solutions
• Internet presence advice
• Update and optimization of existing solutions
• Hardware and Software Procurement

Technology Support

Grassroots IT provides support for a wide range of clients. From the small home based business to an entire networked corporate environment, some level of technical support will always be required. Our proactive management program will ensure your systems stay running at their optimum, and catch any issues before they turn into problems.

• Complete systems management
• 24/7 service monitoring
  
• Proactive maintenance
• Remote and onsite services
• Hardware & Software support and upgrades

Training

Even the best technology isn't worth much if you and your team don't know how to get the most from it. Grassroots IT provides hands on training on the business basics. Training is conducted at your premises, and can be customised for your team, and your business.

• Microsoft Windows
  
• Microsoft Office
• Business Applications
• Graphic Design Applications