outsourced it services
drive positive change in your business
Grassroots IT is an outsourced IT consultancy with offices in Brisbane, Auckland and the Philippines. We passionately provide solutions that drive positive change for our clients and their businesses.
Having the right technology in place is only the first step, the second step is having our team of experts work with you, so you receive the ongoing value, productivity and ROI from your IT investment.
What are Outsourced IT Services?
Outsourcing IT Services means that you're acquiring the services of a third-party Managed IT Service Provider. This external team of IT experts can provide all your IT needs like:
- IT consultation and business process review
- IT Helpdesk Support
- IT hardware devices and/or infrastructure
- Network management
- Network security
- Business tools and services
- User adoption and change management
Why Outsource Your IT to Grassroots IT?
Our mission at Grassroots IT is simple – to deliver solutions that drive change. We truly believe in using IT to transform businesses, and we will continue to deliver solutions that drive change and help businesses make positive changes in the world.
We pride ourselves in our approach:
- Strategy first. We help you align your investment in technology with your business goals.
- IT help for humans. We offer friendly IT support services in a language you can understand.
- We drive change. We want to support your business goals with the right technology solutions so you can drive change in the world.
- Accessibility. We can offer IT support services from 7am to 6pm Monday to Friday. Outside hours support is also available on request.
How Will IT Outsourcing Services Make Your Life Easier?
Faster Problem Resolution
Our expert team of engineers will professionally manage your systems and be familiar with you and your business, meaning IT problems will be resolved in a faster and more effective way.
Our team of experts facilitate more reliable technology and smoother operations with less downtime and frustration. This reduces risk for you and your business.
We proactively identify and address any emerging issues through our constant monitoring and maintenance schedule. This means they won’t have a costly or disruptive impact on your business operations.
Support When You Need It Most
With our support team covering three time zones, we are there when you need us. These extended support hours mean faster resolution of any problem.
Predictable Support Costs
Our fixed monthly costs for unlimited helpdesk support give you the freedom to fully engage with our expert engineers.This gives you peace of mind that your operational budgets will remain intact.
With our team of experts managing your IT, your people won’t have the constant distractions of trying to manage and fix IT problems.
What Outsourced IT Services Can We Offer You?
IT STRATEGY & PLANNING
Have confidence in aligning your technology with business strategy to manage growth, improve profit and drive positive change.
MANAGED IT SUPPORT SERVICES
Our expert helpdesk team will help you reduce risk, minimise distractions and drive a faster resolution of IT issues.
The right cloud solution will bring power and flexibility to drive productivity into your business.
Establish and maintain a strong cyber-security stance to protect and defend your organisation.
Want to chat more about how we can make your life easier?
What should you look for in a Managed Services Provider?
Get our free checklist of questions to ask a potential MSP before sealing the deal.
Read more In Our Blog
5 Tips for Successfully Outsourcing IT Support
A Managed Service Provider can help your business stay up-to-date with the latest technology and remain competitive in today’s challenging business environment...
How to Choose the Right Managed Service Provider for your Business
Your business is growing and you’re ready to level up your IT to include a dedicated IT provider. So let's talk about what to look for in an MSP and how to find the right partner for your business...
Is Your Current IT Service Provider Making Your Life Easier?
These days, technology is a fundamental part of our daily life, and even more so in business. But how do you alleviate the stress associated with planning and maintaining IT systems in your...