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Office 365 for the Real World Webinar

Office 365 for the Real World Webinar

Office 365 for the Real World Webinar

Have you ever wondered how other businesses utilise their business software? The Office 365 suite offers so much capability in powering up your business with a great range of tools available, sometimes all it takes is to have a wider knowledge on how to utilise them. Watch our webinar replay to see how other businesses are using Office 365 to reduce costs and increase efficiency.

In this webinar, Mia McIntyre talks about case studies of real businesses who efficiently make their existing Office 365 tools work for their organization, rather than having to pay for external subscriptions and remember multiple logins. Have a watch of the replay, and there are further notes below.

How Other Businesses are Using Office 365

File Storage and Sharing

Company: Sovereign Property Development

  • Property Development Firm
  • 15 staff and growing
  • Were paying Monthly or Annual payments for Dropbox accounts

Having to share files throughout the team and to external parties can be a tough job and an expensive one too. However, Microsoft’s solution to this is Sharepoint (for business files) and OneDrive (for personal files). These tools only require a single log in and let you efficiently and securely store, manage and share your files in the cloud, through to the organisation and to external people.

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A lot of people get confused with the functionality of these two tools. They are both cloud storage options and are very efficient with file sharing but their difference lies on their purpose:

Sharepoint

  • This is where business data is stored
  • It lets you choose who has access to the data
  • It is a single source of truth – only one true document, rather than multiple versions

OneDrive

  • Can be an alternative to your internal hard drive storage (Local Disk C:)
  • Can be automatically synced to your local storage

 

Feedback Forms and Surveys

Company: Healthy Helpers

  • Health Consultancy
  • A team of 42
  • Uses a paid SurveyMonkey subscription to send feedback forms to clients and exports results into Excel

When it comes to capturing feedback from our clients, the Office 365 solution is Forms, with the additional functionality of Microsoft Flow to export the data into other programs. These apps are already included in your Office365 suite.

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Forms

  • Simplified form creator
  • Offers Anonymous feedback

Flow

  • Automation tool
  • Captures form information to bring into another environment (e.g email, newsletter, document, etc.)

 

Managing Tasks

Company: Good Change

  • Not-for-profit organisation
  • Many volunteers and staff
  • Currently uses Trello to track team tasks

When it comes to task management, there are a lot of tools that stand out and there is one in your Office 365 suite. It can be a headache to set up a new account to track the tasks of a fresh employee onboard but Office 365 has a solution –that is Planner. With a single login, you eliminate the risk of forgotten login details. Planner uses Kanban methodology that helps provide an easy and intuitive view of your tasks.

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Planner

  • Manage and Monitor Tasks for the Team
  • Assign and track tasks of team
  • Collaborate tasks with the team

 

Education and How-to Documents

Company: Moving Forward Logistics

  • Logistics firm
  • Onshore and Offshore staff
  • Struggling to manage onboarding with regards to training

In an organisation that is rapidly growing, it is vital to keep track of company systems and processes and enable new staff to be onboarded easily. Office 365 offers Stream and Sharepoint to keep track of these systems easier. Sharepoint lets you store and manage your content to share with whomever you want, so it’s a great place to store company procedures and other documentation. Having Stream is simply like having Youtube exclusively for your business, which means that it is well suited for recording and storing training videos for your team.

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Managing Communication and Meetings

Company: Change Solutions

  • Consulting Firm
  • Global staff
  • Currently using paid Slack for communication, meetings and sending files

How many of us are using paid meeting tools? What if there is another option that won’t cost you an extra buck? We’re talking about Microsoft Teams here, which allows you to either internally or externally set meetings and communicate with the people in your organization. Another good thing is that it is fully integrated to the rest of your Office 365 tools so all your data, such as files, chat conversations, plans and videos, is fully accessible within Teams.

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Microsoft Teams

  • Schedule Meetings for video or audio calls
  • Record video and audio during meetings and save to Stream
  • Create Teams where you can communicate as a group chat
  • Connects to Sharepoint so data is integrated

 

Simple Application and Automation

Company: Home Helpers

  • Carers Agency
  • 20 carers
  • Quoted $50,000 to get various apps for logging job information

Who would’ve thought that a simple process of trying to know when carers clock in or clock out could cost so much? Having to plan and build an application from scratch is a long process and by the time they’re done, they might not be as flexible to the changes in processes and technology as they should be. Microsoft provides a solution for this –Powerapps and Flow. With Powerapps, you can create form-style apps that can integrate with Flow for actions. And this is cost-effective and adaptable to your future changes.

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 Powerapps

  • Create simple business apps using templates and point-and-click design
  • Easily connect your app to data and use Excel-like expressions to easily add logic.
  • Publish your app to the web, iOS, Android, and Windows 10.

Flow

  • Create action from the Powerapp

 

What is an Online Environment?

Put simply, “because it’s online, it’s essentially like Googling your files” (Mia McIntyre). In a modern world of IoE, it’s no surprise that it also influences how the modern work environments are set. Nowadays, you can access the whole lot of your organisation’s documents, files, processes and even teams in just one click of a mouse.

You can create a company dashboard that has your Vision, Mission and Values plus anything you might be needing for your team. It’s endless what you can do, just limited to your imagination!

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Webinar Q&A

Q: Does Forms offer an option for anonymous feedback?

A: Absolutely. There are two options in creating forms, a) create an anonymous form; b) shows your Office365 login

 

Q: Do volunteers need a paid Office365 account on your domain to access Teams and Planner?

A: You can have external users in those environments but, Microsoft is still a money-making business so even if it can be done, some features may be unavailable. Security-wise, no one can anonymously access the account randomly therefore, it still requires an active log in.

 

Q: With Teams Meetings, do all attendees need to have Teams set up or can their Skype for Business link into the Teams conference call?

A: Yes, it’s linked at the moment but, remember that Skype for Business is being discontinued in the future so you can’t guarantee the experience.

 

Q: Is Teams a practical, direct replacement for Skype for Business or should they co-exist?

A: The change management plan is to completely replace Skype for Business with Teams.

 

Q: Can OneNote be used with Flow?

A: You can connect documentation in OneNote with Flow but, it would be a lot of setup. Our advice would be to capture your information in Powerapps by Forms not in OneNote.

 

Q: What can you recommend as alternative to Microsoft Project?

A: There is no clean replacement for it.

 

Q: Where does Outlook Customer Manager fit into all this?

A: Customer Manager is a plugin that you get from a business premium account. It is tied into everything. A plugin that sits in Outlook that allows you to capture information around a client based on their email address.

Now that you can see how other businesses are using Office 365, you must be filled with ideas on how to improve the utilisation of your own Office365 business tools. Were all your questions answered? If you do have additional questions or points that weren’t discussed in this webinar, we’d be happy to have a conversation with you.

 

Want an assessment on how you can power up your Office 365 usage? Talk to us today to see if our Power Up Package is right for you.

Apple iOS10 Update Breaks PPTP VPN

Apple iOS10 Update Breaks PPTP VPN

Apple have now decided that iOS 10 will no longer support PPTP VPN connections. This means that anyone connecting to their iPhone/iPad hotspot, using PPTP, won’t be able to establish their VPN connection unless they use a different protocol.

Why won’t it connect anymore?

A protocol is a specific set of rules that the computers use to communicate. PPTP (Point-to-Point Tunneling Protocol) is a specific type of protocol for a VPN (Virtual Private Network) connection. While PPTP has been a default for many users, it has been described as an old, insecure protocol and if possible, users should try to use a different protocol.

Who does this affect?

A VPN connection allows a laptop or computer that is physically located outside of a network to act as if it is a part of the network. This allows people who work remotely to access data and resources that you would normally need to be in the office to access. So anyone who normally works remotely using an Apple device using iOS 10, will no longer be able to connect to their office network.

How do I change VPN protocol? 

Changing the VPN configuration setting to a different protocol on your iPhone or iPad is quite simple.

  1. Go to the Settings app
  2. Scroll down and click on General
  3. Scroll down and click on VPN
  4. Fill in the information

For a more in-depth guide click here.

However the network your VPN connects into must also support a different protocol. Talk to your company’s tech support to work out a solution that best works for you.

Protecting your business with Cyber Insurance

With digital technologies on the rise, more Australians than ever before are falling victim to cyber crime, and recently businesses have been in the cross-hairs.

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From identity theft to credit card fraud, email scams, and computer viruses, the number of ways that criminals can access your personal information online has more than doubled in the past decade. In fact, a startling new report released by Veda, the leading provider of credit information and analysis in Australia and New Zealand, shows that one in four Australians claimed to be a victim of identity theft or fraud in 2015. This means that 3.8 million people inadvertently became pawns in the global fraud marketplace last year. But, Fiona Long, Veda’s Head of Cybercrime, says she fears that this is just the “tip of the iceberg,” with many more Australians living their lives like normal, completely unaware that their data has been stolen or compromised.

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“The issue of identity fraud is not going to abate. The virtual economy has created a world of opportunity for cybercriminals,”

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Is your business at risk of cyber crime?

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With cyber crime growing in frequency, many businesses have discovered that their valuable data is at risk too. For example, the CFO of one of Australia’s largest insurance groups recently received a precarious email with an attached invoice for $50,000 from his CEO. The email contained the appropriate sender address, signature, privacy blurb, and even the language sounded just like the CEO in question. Everything seemed perfectly normal. Except for one thing. The CFO had never, in the seven years that he had been working at the insurance group, received an email with an attached invoice from his CEO. He jumped on the phone immediately and confirmed with his CEO that the email was a scam.

Unfortunately, not all cyber crimes end quite so easily. The Australian Government estimates that identity crime costs Australia around $2 billion a year with a further $350 million spent on preventing and responding to identity crime annually.

Imelda Newton, the General Manager of Veda, says that the damage caused by online scams and identity theft can sometimes be irreparable.

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“The cost of brand damage to an institution that suffers a major data breach, or the cost of the embarrassment felt by a consumer if they are refused credit because their identity has been stolen, is immeasurable,”

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Earlier in the year, the Government announced that it was prepared to strike back at cyber criminals, with $230 million of funds to be spent on a new cyber security strategy, including 100 new cyber specialists to combat “foreign adversaries”.

But what about cyber crime insurance? Can you protect your business from financial losses incurred by hackers, criminals, and online offenders?

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Cyber crime insurance grows in demand

As with every other technology sector, cyber crime insurance is an emerging field. Many insurance companies offer some form of protection against cyber attacks, but the solutions are not all-encompassing.

For example, at Allsafe Insurance, one of our clients recently came to us with a dilemma involving an email scam and an unlawful bank transfer. A supplier received an email from our client advising them that they now had a new bank account and enclosed were the details. Not thinking anything of it, the supplier promptly updated our client’s bank account details and paid an outstanding debt of $10k into the new account. Once again, the email looked legitimate; the sender email address was correct, and there was a familiar signature and privacy blurb at the bottom. However, about a week later, our client contacted the supplier chasing the $10k debt and was told it had already been paid. The supplier told the client that they had paid the funds into their new account. But, of course, our client had not changed their bank account details in some 15 years!

As cyber security has been thrust into the spotlight, cases like this have prompted businesses and insurance companies to start a conversation about what needs to be done to safeguard against cyber crime. According to Chris Mackinnon, the General Representative of Lloyd’s Australia, the truly difficult risks of today are those which are rapidly evolving in the cyber crime space. “The unquantifiable threats surrounding cyber represent one of the biggest challenges the industry has ever faced,” he says. “The perils are evolving more rapidly than the products. Liability wordings become exposed to risks that didn’t exist at the time of writing, so how do you price that risk?”

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Stay alert and educate yourself

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Okay, so if you can’t gain access to cyber crime insurance or there are no existing policies that fit your unique situation just yet, what is the best thing to do? For now, we recommend educating yourself about cyber security and training your staff to be vigilant. In a lot of the cases we have seen, it has been because of dedicated and observant staff that cyber attacks have not escalated into something much worse.

You can read more about cyber crime at the Australian Cybercrime Online Reporting Network (ACORN). And, rest assured that the insurance industry is working on new solutions!

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nbn small business

NBN drives Small Business productivity

As the long awaited NBN (National Broadband Network) continues to be rolled out across Australia, small businesses are already realising the benefits high speed internet connectivity can bring.

A study by the University of Melbourne showed that SMBs are set to contribute an additional $4 billion to Australia’s GDP after the NBN rollout is complete, linking business success with the adoption of new digital services.

A recently Telstra survey revealed more interesting statistics from small businesses already connected to the NBN:

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  • 41% reported improved productivity
  • 15% reported decrease in business costs (regional experience slightly higher at 19%)
  • 5% cited increased revenue as a result of the faster broadband connectivity

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What we really like to hear is that SMBs are making the most of the new infrastructure, using the NBN as an opportunity to capture greater productivity through technology. Following the switch to the NBN:

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Steven Peck, Director of NBN Business at Telstra says that to maximise the benefits of the network, SMBs are encouraged to invest and upgrade their technology.

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[quote author_name=”Steven Peck” author_description=”Director of NBN Business at Telstra ” size=”small” style=”simple”]

The increased instant asset threshold allows small businesses to claim an immediate deduction for assets that cost less than $20,000 excluding GST, and assets covered under this legislation are technologies including hardware (computers, tablets and mobile devices) and software purchased for business use.

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So what do you get when you combine small businesses and a really fast National Broadband Network? Increased productivity. Increased adoption of digital services. Increased revenue for the small business market.

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For more information on the NBN go to www.nbnco.com.au.

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Keeping your business safe with Datto Business Continuity solutions

Ransomware is becoming a leading threat to small business in Australia. It’s a type of malware that encrypts data on infected systems and locks its victim’s files and allows criminals to demand payment to release them. Small businesses are particularly vulnerable to these attacks.

In this webinar, James Bergl from Datto shares the steps you can take to keep your business safe from these expert hackers.

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More data is being created and stored, by companies of all sizes. Data will continue to grow at rates from 11% to 40% annually (Enterprise Strategy Group). Amount of data could grow by 50 times by 2020. (IDC)

SMBs are part of the “big data” wave.  It really just means smarter use of their data, in turn making it more valuable.

For SMBs, their data is their lifeline.

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Have you experienced disaster in your business?

Earthquakes are a real threat here.  And even in a minor earthquake you may not be let back into a server room until the building is inspected. However, there are more and more threats to a business’ data.  Not just big natural disasters but the day-to-day data loss disasters caused by malware, server failure, power outages and human error.

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Evaluate your risk

Aging equipment and more security risks will drive more data failure and potential data loss for businesses of all sizes, particularly small business.

95% of companies experienced an unplanned data center outage in the past two years. (Ponemon Institute)

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Protecting your data is protecting your business

You wouldn’t consider running your business without insuring your employees or the physical components.  For example, you have have insurance for the physical desktops in case they get stolen, but what about the more valuable data that it contains?

Most business liability insurance policies do not cover data loss.

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What is true Business Continuity?

Just backing up the data is not enough. Business Continuity is about keeping the business up and running in the event of an outage.

  • Hybrid cloud-based backup
  • Image-based backup

Backup entire servers, not just select sets of files.

  • Delivers superior

RTO = Recovery Time Objective
How much downtime can you withstand?

How long can your business be down without it affecting your bottom line?

  • Seconds
  • Minutes
  • Hours
  • Days
  • Never

 

RPO = Recovery Point Objective
How much data are you willing to lose?

  • Eliminates downtime (Virtualization)

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dattoo

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To sum it up…

 

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  • Ransomware is rife & will cost your business money and time
  • Backup is not enough to deliver business continuity
  • Grassroots & Datto are committed to delivering a complete solution to protect you against downtime

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Offer:

FREE RTO/RPO Consultancy Session with Grassroots IT

30% discount on all 3 year contracts before December 14th 2016

Email: ben@grassrootsit.com.au

 

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Should I get Cyber Insurance for my Business?

We’ve had a few inquiries recently about whether it’s worth getting Cyber Insurance to keep businesses safe from cyber incidents. Insurance isn’t our area of expertise, so we’ve asked insurance expert Todd Ferguson from Allsafe to give us a run down of how Cyber Insurance can ensure peace of mind for business owners.

 

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Technology in the 21st century has opened up many possibilities for streamlining greater efficiency, production and processes for businesses. However, as life starts to transition rapidly into the digital world, so does the risk of cyber breach. So let’s discuss the importance of cyber insurance and its advantages.

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In 2014, it was calculated that 1,131 cyber incidents were reported through the Australian Signals Directorate (ASD) – an Australian Government Intelligence Agency tasked with ensuring our information security. This figure was a 20% increase from the previous year and these statistics prove that as the move into digital and cloud-based services starts to gain momentum, so does the increased risk of cyber-attacks.

 

Did you know that many major companies have in fact been hacked in the past?

 

Familiar names and brands such as Nike, the FBI and in one now infamous incident, Sony Pictures. During this episode involving Sony Pictures, it was believed that North Korea had hacked the multi-billion dollar company and stolen vital information from the controversial movie ‘The Interview’ – a fictional movie on the assassination of the North Korean supreme leader. More recently, Australia’s Bureau of Meteorology (BOM) was hacked, as was (very publicly) the Australian Census website, which had the nation questioning the Australian Cyber Security Centre.

Today, statistics show that 1 in 3 businesses are or have been hacked, with 40% of this figure representing small-medium (SME) sized businesses. Ultimately, this then means there are three different types of businesses; companies that have been hacked and are aware of it, companies that have been hacked but are unaware and companies yet to be hacked. If your business suffers a cyber-attack or breach, the following can be compromised:

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  • Sensitive or confidential data stolen or revealed.
  • Software can be disabled or held to ransom.
  • Personal data belonging to your customers can be stolen.
  • Share prices may decrease as stakeholders lose confidence within a company.
  • Lawsuits which may give rise to other liabilities.

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You may be thinking, “It’s ok, I have the top of the line malware for my business, my IT provider said so”. Like fire insurance for your business and so many other unforeseen events, even if you have the best software protection money can buy, you still run the risk of being compromised. Human error alone (which we will discuss in our next post) accounts for nearly 30% of all Cyber Insurance claims see through our office in the last 12 months. Cyber insurance is the best way to protect your businesses online data and presence in the long run. Simply speaking, cyber insurance will cover your business for the situations which are listed above and many more, as opposed to having to foot the bill if you are relying solely on your existing software security.

Cyber insurance gives you the chance to know that your business, and the businesses you look after, are in safe hands when things go wrong. So whether you’re in business with aviation, agriculture, construction, marine, trades or property, Allsafe has a cyber-insurance specifically tailored for you and your business.

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If you’d like to know more about Cyber Insurance, you can contact Todd by visiting the All Safe website or ring All Safe directly on 1300 908 404.

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building offshore team beepo

Building your offshore team with Beepo

Welcome to Building your offshore team with Beepo! Outsourcing and offshoring is a global phenomena and the resourcing market is changing. The Internet and Cloud are enabling businesses access to the World’s best talent. We were joined by Aimee Engelmann, CEO of Beepo, to share her insights of the outsourcing and offshoring market.

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Why is the Philippines #1 for outsourcing and offshoring?

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  • English is the primary language
  • Half a million University graduates a year
  • Cultural fit
  • Accent more palatable
  • Time Zone 7am start for 9am AEST

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Hiring offshore talent

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    • Ability to hire specifically for your needs, match a staff member 100% to your business
    • Skills test staff using your business scenarios to find a stand out performer
    • Management of all Human Resources aspects and day-to-day supervision is done for you
    • Work from office mode, secure, and you can protect your IP
    • Facilities, professional office, high speed internet connectivity, direct dial phones, training
    • Less staff turnover, reliable, and highly scalable

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Types of Roles

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      • Customer Service Consultants – phone, email, chat
      • Graphic Design, Animation, Web developers
      • Social Media Marketing & Digital Marketing
      • Search Engine Optimisation (SEO) and Marketing (SEM)
      • Data mining, database management
      • Software and App development
      • Bookkeeping, Accounting, AP, AR, payroll
      • AutoCAD Drafting, Building Estimators
      • Back of house processing
      • Executive assistant
      • Outbound agents – telesales and appointment setting

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Why is this so important?

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      • Fleet Scheduling
      • Level 1 Maintenance
      • Accounts Reconciliation
      • Fines, Tolls processing
      • Sales and Reservations
      • Content Development

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Manufacturing

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      • Dip their toe in the water with administration support roles
      • Moved into product design – CAD Drawing
      • Main competition on high volume products was from China
      • Opened a Manufacturing facility in Clark, Philippines to support their Australian business
      • No decline in Australian staff

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Professional Services

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  • Struggling with inaccurate bookkeeping and the expense of tidy up as an Accountancy Firm.
  • Discovered offshore talent and launched a Bookkeeping company.
  • Staffed and Marketed 100% by Offshore talent.
  • Profitable and viable business as stand alone. Solved a major pain point in the Accounting Firm.

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The 5 common paths to outsourcing failure

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  • Superhero – don’t try to find someone with a wide variety of skills. Apply the same logic of hiring someone to what you would do if you were hiring in Australia.
  • It’s true because it’s in the resume – test skills before hiring.
  • Yes=? – the soft yes. Avoid asking questions that require a yes or no answer. Rephrase your questions so you can get the right answer you’re looking for.
  • No feedback – make sure the feedback is communicated in a speedy manner.
  • The time poor entrepreneur – dedicate time to communicate with your offshore team regularly.

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For more resources or any questions you may have please visit:

www.beepo.com.au

www.aimeeengelmann.com.au

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How we audited our website

Hi everyone!

Bronte here from the Grassroots IT marketing team. Today, I’m going to show the simplest way to audit your website. As you know, it’s common practice for a business to have a website. With tech-savvy consumers, a website is almost always the first point of contact between you and potential clients, so it’s important to have a website that is appealing, informative and an accurate representation of your brand. A website isn’t something that can be created and forgotten about. If it’s been a while since you really looked at your website, here’s the process we went through to audit our online presence:

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1. Map out your website

First things first. I grabbed a stack of post-it notes and started mapping out our websites’ layout. I mapped out the tabs on the homepage in one colour and the sub-pages in another. As you can see below, I stuck my post-it notes to a window in our office and with whiteboard marker I wrote notes about changes I thought we should make.

Visualising your website like this can be a surprisingly powerful exercise. For example, we discovered that we had a couple of pages that weren’t actually linked to a menu anymore. We also found other pages that, when visualised like this, made more sense in an entirely different section of the website.

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2. Identify each pages Google Page Ranking

If you don’t have a Google Analytics account hooked up to your website, you really need one. It’s free and can provide some amazing insight into how people are using your site. Page Rank is a quick and easy way of seeing which pages your visitors are most interested in. I used this to determine if my pages where in the right position on the website based on their page rank.

analytics

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3. Assess your content (and question everything)

Next thing I did was hop onto the Grassroots IT website and I actually READ all of the content. I asked myself whether the content was still relevant to the business? After 10 years of operation, we’re in the process of better defining our business values and motivations (like all businesses do), so making sure the content on our website matched this process was so important to the Grassroots IT brand.

This can take some time to do, but whenever I go onto the website, I’m always reading the content over to make sure it is still relevant and up-to-date. Sometimes it’s a good idea to have someone else read through the content through fresh eyes to give you feedback.

I’d also like to mention here that in your “about us” or “services” pages, the content shouldn’t use the words “we or us”. It’s not about you, it’s about your clients and prospects, so it needs to be worded about THEM.

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4. Make the changes

Once the initial auditing part was over, it was time to implement these changes. We use WordPress, so making changes is super easy (as you can see in the video below). To communicate changes to another person you could even print out the page in question, and mark your changes with pen. If the instructions are clearly outlined there shouldn’t be any problems with these changes.

However, it is so important after changes have been made, that you jump back onto the website and double check that you’re happy with these changes. I spent a lot of time making sure the changes I had made were still user friendly. I suggest working with the person who looks after your website and making those changes together.

After a couple of months, I made a point to jump back on the website and repeat the auditing process to be sure the changes were taking affect. And success, I’m happy with the results!

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Other things to think about:

Does your website have SEO?

When I search for IT Support Services Brisbane on Google, I want to know that Grassroots IT is going to be close to the top of the first page. To achieve this, each page of my website should be set up with SEO (Search Engine Optimisation). This is makes it easier for prospective clients to find your website based on their search keywords.

What’s the layout like? Is it easy to navigate?

I always put myself in the shoes of the client or anyone who will use my website. If I have trouble navigating the website, it’s likely my clients will also have trouble. Consider making a change to the layout if you’re not happy with the usability of your website.

Do links work? Are there any pages that don’t open?

Always, always check the links. If pages don’t open or links don’t work, it will reflect badly on your business. If I can’t access a certain link, I’m not going to be inclined to come back to the website (or the business).

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How often should this be completed?

Ideally, a complete website audit should be completed every 12 months.

However, every time I visit the Grassroots IT (which is daily), I’m always scanning over the content or the layout to see if everything is working the way it should be.  If your business is anything like ours, it is likely that your business is always evolving and your website should evolve with it.

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There’s nothing complicated about a website audit. It’s simply about making sure your website has fresh, accurate, up-to-date content, is easy for visitors to navigate and find what they want, and using all of the right words in the right places so search engines can find you. Don’t think of it as a technical exercise, just put yourself in your prospective client’s shoes, and see if your website is sending the right message.

If you want to get the most out of your websites function, visit our friends at Five By Five. Jon has written a book that explains what a good website looks like and how high performing websites are recognized by Google.

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Mobile Device Management for Small Business

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For most small businesses the ship has well and truly sailed on both Mobility and BYOD – whether they officially recognise it or not. Employees, partners and clients now expect mobile access to information and business systems whether on company provided devices such as smartphones and iPads or on their own personal device.

The more organised businesses will also by now have corporate policies in place to cover both mobility and BYOD, but without a Mobile Device Management (MDM) platform in place, these policies may merely be hollow threats. A Mobile Device Management system allows the business to centrally manage all mobile devices such as smartphones and tablets, whether they be company provided, or an employee’s own personal device.

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(source- “Bring Your Own Device- The Facts and the Future” Gartner 2013)

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There are numerous reasons why this is a good idea, but probably number one on the list is security. Given that most mobile devices at the very least will be configured with access to the business email, consider the potential damage if an iPhone accidentally left behind in a taxi is found by the wrong person. This is just one very common scenario where an MDM system would protect your business.

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Predictions for 2017 are that at least

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Features vary from one MDM system to the next, but common features can include:

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  • GPS tracking of devices
  • Full and Selective remote wipe capability if the device is lost
  • Remote installation of apps
  • Enforcement of security policies, such as encryption and PIN codes

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Mobile Device Management used to be the exclusive domain of big business, but thankfully in recent times this has rapidly changed. MDM is now comfortably within reach of even the smallest business. With prices starting at $0.00 for some systems, the real question is why wouldn’t you consider implementing Mobile Device Management in your business.

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5 Steps to an Awesome Workplace Culture

Organisational culture is just like everything else. It will constantly change over time.

So what does this mean for your business? How we can preserve things that are great about our business?

Grassroots IT has recently recruited the help of wattsnext HR to help make the our team great and we want to share these secrets with you!

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5 Steps to an Awesome Workplace Culture from Grassroots IT on Vimeo.

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Step 1: Get your story straight

 

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vision (1)

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Vision

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Where do you want to go? What do you want to be?

 

 

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Autumn (1)

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Mission

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Why does this business exist?

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Autumn (2)

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Values

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What are the guiding behaviours that will make it happen?

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Integrity: We get it done with no ego and no excuses

Courage: We work on the skinny branches

Honesty: We have confidence to tell it as it is

Innovation: We let our creative juices flow

Passion: We are always passionate and in tough times we fight

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Step 2: Connect the dots

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How can we make sure that the story of your business becomes a day-to-day reality?

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Role Clarity

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  • What are the three big rocls of each role?
  • What outcomes do we require?
  • What does this role look like when it is being done exceptionally?

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Structural Clarity

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  • Is the structure funcational?
  • Has it been built in response to functions or people?

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Communication Lines

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  • Are the same questions going to different people?

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Decision Making Parameters

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  • Can we remove all the grey areas?
  • How can we empower people?

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Step 3: Alignment with your “humans”

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We’re dealing with actual, real-life people here!

Find the right humans – how are you going to source them?

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  • Proper onboarding and reboarding.
  • Keep them informed and accountable.
  • Help them work together and make it enjoyable.
  • Development. Development. Development.

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sir richard branson

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Step 4: Sell the benefits of leadership

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tom peters

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Leadership is a mindset and a skill set.

It is not a title on a business card.

People don’t want managers, they want leaders.

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Step 5: Grab your crystal ball

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The future of work is here – embrace it!

Seriously, things are about to get really different.

There’s a healthy competitive advantage waiting for anyone who wants to move now.

Google “millennials”  don’t end up as someone who doesn’t get it.

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future

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About wattsnext

 

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  • A provider on insourced HR
  • Operating nationwide and abroad working with SMEs
  • Performance/HR Management/Compliance/Recruitment Strategy
  • Don’t like “HR” very much!

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To learn more about workplace culture and the future of work, connect with wattsnext online:

Twitter

Facebook

Website

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