support centre

Welcome to the Grassroots IT Support Centre!

Please use the following contact information for technical support requests only. For all other inquiries please use the information and form on the Contact Us page.

This is the most feature-rich and preferred way of receiving new service tickets. You can also monitor the status of existing tickets. Click here for more information on how to access the portal.

Email our helpdesk team with details of your non-urgent job requests and screen shots of the issue you're experiencing and one of our technicians will get in contact.

Phone Support: contact the following numbers to access our telephone support.

Australia: 1300 554 138
New Zealand: 09 280 4516

Our technicians may need to access your device via a remote support session.