IT Support & Consulting

to help your business thrive


We deliver the best IT support & solutions that drive positive change in your business through our complete suite of IT services.

how OUr it services help you drive positive change

IT Strategy and Planning Icon

Our IT strategy and planning will give you the confidence of aligning your technology with business strategy to manage growth, improve profit and drive positive change. 

Managed IT Support Icon

Our expert helpdesk team will help you reduce risk, minimise distractions and drive a faster resolution of IT issues that arise in your business.

Office 365 and Microsoft 365 Icon

Drive productivity and innovation from anywhere, on any device, all protected with advanced, integrated security features with Microsoft 365 and Office 365.

Cloud Solutions Icon

The right cloud solution will bring power and flexibility to drive productivity into your business in an accessible & easy to manage package.  

Cybersecurity Icon

We can help you establish and maintain a strong cyber-security stance to protect and defend your Organisation. Plus will help you manage a successful response in the event of a breach.

Adoption and Change Management Icon

We have an enhanced adoption framework to provide you with the tools to successfully drive change in your organisation both now and in the future.  

why grassroots it?

Grassroots IT is a Brisbane IT support consultancy who passionately provide solutions that create positive change for our clients and their businesses.

We pride ourselves in our approach.

  • Strategy first. We're not here to sell you the latest shiny gadgets. We help you align your investment in technology with your business goals.
  • IT help for humans. We offer friendly IT support services in a language you can understand. We support your whole team, so they are empowered to use technology in the best ways that make their jobs easier.
  • We drive change. We believe in the transformative power of business. We want to support your business goals with the right technology solutions so you can drive change in the world.
  • Accessibility. With a support team across three time zones, we can offer IT support services from 7am to 6pm Monday to Friday. Outside hours support is also available on request.

meet some of our change-making clients

Grassroots IT has exceeded our expectations with their prompt professional service, and their proactive approach to identifying our future needs. Grassroots IT is much more than an external service provider: they have quietly become a vital part of the Churchill team.

Randall Smith, Churchill Education

Randall Smith

Churchill Education

Grassroots IT has greatly assisted our business with their reliable, efficient and seamless support. Before we engaged Grassroots IT, our IT system and support caused us many headaches and took up so much of our time and focus . Grassroots IT has changed and improved our IT system at Vital Chemical by making it well maintained and managed function so as we can direct our energy back to our business.

Letiscia X Vital Chemical Grassroots IT

Letiscia Xavier

Vital Chemical

Grassroots IT has become a great partner for Northrop. Grassroots IT's pragmatic advice and recommendations ensures we are getting solutions that are right for our business. They are an engaged team that are invested in our business’ success.

Justin Davies Northrop Grassroots IT

Justin Davies

Northrop

Our Story

Grassroots IT - Our Story

Since our humble beginnings in 2005, Grassroots IT has evolved in many ways, but our mission and our commitment to our community of clients and team members has remained the same.

We are passionate about providing excellent IT Support Services to our clients, to allow you the peace of mind that your tech is running smoothly, enabling you to focus on your core business.

We truly believe in the transformative power of businesses, so we will continue to deliver solutions that drive positive changes in the world.

Meet the #nerdherd

Four members of the Grassroots IT team. Four men standing beside a grey wall.

Our team of IT experts are located across three countries - in Australia, New Zealand and the Philippines. While our head office is based in Brisbane, our team covers three time zones, meaning we can offer IT support services over extended business hours. As well as being clever with IT, our team members are also just pretty great humans who can talk about tech in a language everyone can understand.

OUR PARTNERS