The Grassroots IT Difference
With Grassroots IT as your Professional IT Services partner, you’ll benefit from:
Dedicated Account Manager
Receive a dedicated Account Manager who will understand your needs and offer ongoing and seamless service.
Direct Access To Solution Specialists
Need specialist advice? Tap into our expert guidance instantly with specialists who are trained to help resolve your urgent IT issues either remotely or in person.
Extended Helpdesk Hours
Need support? Our dedicated IT Help Desk is available even beyond business hours, providing our clients peace of mind.
24/7 Support
We offer round-the-clock tech support through our IT service desk to offer you and your team assistance at any hour of the day or night.
Australia-Wide Onsite Support
Our IT Field Services support staff are located all across Australia, to ensure we can assist you whenever and wherever you need us.
Dedicated Onboarding Team
We believe that a strong partnership should be defined from the very beginning, which is why we offer you a specialised team to assist with onboarding.
Frequently Asked Questions
Which applications does Grassroots IT specialise in?
Grassroots IT has deep expertise in a range of applications including Microsoft 365, Office 365, Power Platform, SharePoint, Microsoft Teams, Power BI, Microsoft Intune, Power Apps, Power Automation, VoIP, and Teams Phone. If you have a particular app that you want to utilise in your business, contact us to discuss your requirements and we can discuss the appropriate solutions for you.
Why should I choose Grassroots IT for application support?
Grassroots IT has worked with countless clients. We’ve amassed a wealth of knowledge in specific applications. However, we also consult and support you to ensure that all of your applications are integrated effectively into your business processes.
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Looking For Expert Guidance On Your Application Suite?
Reach out to our dedicated team today.