What Are Managed IT Infrastructure Services?
Our Managed IT Infrastructure Services involve the comprehensive oversight of all your business’s vital technology components. This includes servers, data centres, networks, databases, and even cloud computing resources. Grassroots IT will handle the end-to-end management and maintenance of these resources for your business. From configuring new hardware and setting up cloud solutions to routine maintenance and ensuring data recovery options are in place, we can assist with all your IT infrastructure needs.
Why Is Infrastructure Management So Important?
A well-managed infrastructure typically means less downtime and system failures for your business, ensuring that your processes and operations continue with no issues. Today, the array of digital threats continuously grows more sophisticated. In such a world, managing the security of the entire infrastructure becomes crucial. Our Infrastructure Management services can help ensure protection against any security risks that your business faces.
Modern businesses also need to comply with various regulatory requirements. Managed IT Infrastructure Services can help with this and ensure that your IT backbone will be able to adapt swiftly to your changing business needs.
Our Infrastructure Management services can bring a wealth of expertise and security to your business. Here’s how they can help you.
Enhanced Security
Grassroots IT employ advanced security measures to ensure that our clients’ IT infrastructure remains impervious to threats.
Round-The-Clock Maintenance
Through regular monitoring and maintenance, potential issues in your network can be identified and rectified before they escalate, ensuring continuous operations of your business.
Strategic Insights
With our vast experience, Grassroots IT can provide strategic advice on infrastructure scaling, optimisation, and future-proofing, ensuring that your business is supported and ready to embrace growth.
Why Choose Grassroots IT?
Infrastructure management isn’t just an IT task – it’s a strategic endeavour that has a direct impact on your business’s operational efficiency, resilience, and growth potential. Even the best business strategies can face ongoing challenges if their underlying tech infrastructure isn’t robust enough to support them.
Grassroots IT specialises in managed IT infrastructure services and can offer your businesses a competitive edge. With us by your side, you can focus exclusively on your core business functions and strategic growth.
In a rapidly evolving digital landscape, businesses can’t afford to overlook IT infrastructure management. However, it’s crucial to choose the right tech partner. This will ensure that you’re always ready to harness the full potential of emerging digital innovations while maintaining security, efficiency, and agility at the same time.
Here’s what makes us stand out amongst a sea of other IT specialists.
The Grassroots IT Difference
With Grassroots IT as your IT Support provider, you’ll benefit from:
Dedicated Account Manager
Receive a dedicated Account Manager who will understand your needs and offer ongoing and seamless service.
Annual Strategy Review & Roadmap
Your IT strategy should be refined regularly according to your changing business goals. Annual reviews hone your tech strategy for success.
Quarterly Alignment Reviews
Regular quarterly check-ins make sure we are aligned with your goals as they evolve. In these reviews, we can make the necessary tweaks to keep your business on track.
Monthly Performance Reporting
The latest insights into your IT performance can empower key decision-makers within your business to make the right decisions when they need.
Direct Access To Solution Specialists
Need specialist advice? Tap into our expert guidance instantly with specialists who are trained to help resolve your urgent IT issues either remotely or in person.
Extended Helpdesk Hours
Need support? Our dedicated IT Help Desk is available even beyond business hours, providing our clients peace of mind.
24x7 Support
We offer round-the-clock tech support through our IT service desk to offer you and your team assistance at any hour of the day or night.
Australia-Wide Onsite Support
Our IT Support staff are located all across Australia, to ensure we can assist you whenever and wherever you need us.
Dedicated Onboarding Team
We believe that a strong partnership should be defined from the very beginning, which is why we offer you a specialised team to assist with onboarding.
Frequently Asked Questions
Are Managed IT Infrastructure Services costly?
IT Infrastructure Services require an initial investment. However, the long-term benefits like reduced downtimes, enhanced security, and overall better performance often lead to significant cost savings. With Grassroots IT, these services can also be combined with your other IT support services to maximise your budget.
Why should my business consider outsourcing IT infrastructure management?
Outsourcing your IT infrastructure management means expert monitoring and maintenance of your IT infrastructure. It enhances your IT security, improves efficiency, and lets your internal team focus on other essential business tasks.
What if I already have an internal IT team?
Our Managed IT Infrastructure Services can collaborate with your internal IT teams and complement their efforts, ensuring that your day-to-day infrastructure runs smoothly. Meanwhile, your internal team can focus on specific projects and initiatives.
