Client Stories

Testimonials from our growing community of businesses experiencing positive change from Grassroots  IT solutions.

Grassroots IT has been our IT provider since the start-up of AEIOU and has supported us throughout our growth over the past fourteen years. They have always been very responsive to support provision and in providing IT solutions across our many geographic locations. Grassroots IT has been an integral part of our evolution and growth and at the same time have been loyal supporters of the Foundation.

Alan Smith

Northrop Consulting Engineering Services Logo

Consulting Engineering Services

Grassroots IT has become a great partner for Northrop. Grassroots IT's pragmatic advice and recommendations ensures we are getting solutions that are right for our business. They are an engaged team that are invested in our business’ success.

Justin Davies

Jabiru Community College Logo

All of your team, Tony and Cameron in particular, have been a great support and provided excellent service since day one. Prior to engaging the support of Grassroots our IT systems were a 'disaster' and made our work lives harder, not easier.  This quickly changed once we brought your team on board and it wasn't long before the daily experience of using our computers and printers was no longer marked by a sense of frustration. In short, I would not hesitate to recommend Grassroots IT to any business looking for managed support services for their windows environment.

David Powell

Churchill Education Logo

The overall experience I’ve had while working alongside Grassroots has been mind blowing – the team offers such incredible support with a very human aspect. Not once has it felt scripted or cold like other IT support can sometimes be.

Tim Combridge

Notch Above Bookkeeping Logo

We have recently upgraded to Office 365 with Ben and the team from Grassroots IT.  The transition went really well with minimal downtime.  The Grassroots IT team knew exactly what needed to be done and when, without bogging us down in the jargon.  They logged into our individual computers as required and at times which did not interrupt our business deadlines.Thanks guys.  Looking forward to working with you again.

Jac Gallagher,

Darwin Port Logo

I have worked with many outsourced service providers over my career and, without exception, Ben, Annie and the Grassroots IT team are in a different league. They are an asset and a perfect fit into my team. Grassroots IT provide me exceptional value managed services, provisioned by a team of dedicated hardworking staff (special mention to Tony) - staff who I trust and whose effort continues to improve and impress.

Craig O'Connor

Vital Chemical Logo

Vital Chemical

Grassroots IT has greatly assisted our business with their reliable, efficient and seamless support. Before we engaged Grassroots IT, our IT system and support caused us many headaches and took up so much of our time and focus . Grassroots IT has changed and improved our IT system at Vital Chemical by making it well maintained and managed function so as we can direct our energy back to our business.

Letiscia Xavier

Google Reviews Rated 4.9 out of 5 stars based on 17 customer reviews

  • JANNE GRANT Avatar
    JANNE GRANT
    04 Jan 2021 - Google

    James was very helpful, efficient and polite as always. He ensured that I had all the information I needed and gave good advice.

    Sheila Levine Avatar
    Sheila Levine
    04 Dec 2020 - Google

    This company has always cared - and communicated, and treated me respectfully.

    Cassandra Scott Avatar
    Cassandra Scott
    04 Nov 2020 - Google

    We hit a big snag today with emails, and reached out to Ben and the GrassrootsIT team to help us resolve urgently. Prompt, efficient and a delight to deal with. Thankyou 🙂

  • Jan Chapman Avatar
    Jan Chapman
    04 Jun 2020 - Google

    Grassroots are a great company to work with. They are reliable, professional and provide great customer service. I highly recommend them.

    Mithila Wanigathunge Avatar
    Mithila Wanigathunge
    04 Mar 2020 - Google

    Our IT provider to the company. It is a bit hard to get a hold of the staff over the phone since they are always busy.However once you get through to a staff, they will take care of you.

    P Mitchell Avatar
    P Mitchell
    04 Mar 2017 - Google

    You always get great service from the Grassroots team. Quick response time always appreciated. Great for both remote and home-based IT service.

  • Jennifer Davissen Avatar
    Jennifer Davissen
    04 Mar 2017 - Google

    The team at Grassroots IT go above and beyond to support real people to make the most of IT whatever their needs. Their proactive approach means that technical issues are minimised and efficiency is maximised. Their eNewsletter makes sure you are kept up-to-date or even ahead of the game and their webinars enable me to up-skill from the comfort of my own space. Can't recommend them highly enough!

    Rebecca Winston Avatar
    Rebecca Winston
    04 Mar 2017 - Google

    Ben had some really great advice for me about spam. He sorted it out quickly and effortlessly. I went from having 300+ spam emails a day to 0. Happy days.

    Kim Acworth Avatar
    Kim Acworth
    04 Mar 2017 - Google

    I always enjoy working with Ben and his team at Grassroots IT. They genuinely care about providing great service to their clients.....without the typical IT jargon etc. And they have built a great team by providing a great work environment and structure.So if you need IT support within your business - definitely speak to the "Humans" at Grassroots IT.....nothing is too small or too big.

Ready to talk about how Grassroots IT can help create positive change in your business?