Grassroots IT was founded by Ben and Annie Love, back in 2005. After an extensive career spanning the diverse realms of IT, from software development and IT sales to website development, systems administration, network management, and IT management, Ben, alongside his wife Annie, embarked on a mission to empower businesses through technology and help them pave the way for growth and ongoing success.
Today, Grassroots IT stands as a testament to this vision. We have built an expert team of dedicated professionals. Each team member shares an unwavering commitment to learning, evolving, and ultimately helping clients with tailored IT solutions. Over the years, Grassroots IT has fostered deep-rooted relationships with clients, establishing itself as a reliable partner for their technological journeys. This success is also reflected by an impressive staff retention rate.
Our extensive IT expertise stems from our experience in collaborating with diverse clients across different industries and organisational levels. However, our strength comes from recognising the strength of technology as an empowerment tool. We understand the impact that strategic technological integration and partnerships can have on our clients’ success stories.
To us, Grassroots IT is more than just a company; it’s a fusion of passion, expertise, and a genuine desire to see businesses thrive through technology.
At Grassroots IT, we’re committed to excellence. We collaborate with industry giants like Microsoft and Sophos to bring you tried-and-tested solutions for reliable ongoing performance. These partnerships support our goal of delivering efficient and cutting-edge technology that can help your business thrive. With a focus on proven solutions, we ensure that your technology investments yield tangible results, offering you a robust foundation for sustainable growth. Our ongoing IT solutions mean that we can continuously adapt to your evolving tech needs by providing ongoing support and ensuring that your business stays ahead of the ever-changing technological landscape.
True success is born out of collaboration. We don’t just offer IT services; we build long-lasting partnerships. Our commitment to forging lasting relationships is about understanding your business at its core, aligning your IT strategy with your business goals, and working together to achieve success for you. This collaborative ethos fosters a supportive ecosystem. When you choose us, you’re gaining a dedicated Account Manager and direct access to our Solution Specialists. We’re invested in your journey from beginning to end; because when you succeed, so do we.
We’re not just an IT service provider. We work as an extension of your team, taking the time to truly understand the core challenges you’re facing. At Grassroots IT, it’s not just about fixing a problem temporarily – it’s about working closely with you to craft a tailored solution. Our outstanding 99% Customer Satisfaction (CSAT) rate stands as irrefutable proof of our dedication to you. Our extended support hours mean we’re here whenever you need us, ensuring minimal disruptions to your operations. We believe in continuous growth, which is why we invest in ongoing professional development for our local Brisbane-based team.
We believe when business and technology meet, we have the power to transform lives. Our mission is to improve our world by enabling purpose-led organisations to deliver the greatest possible impact.
The AEIOU Foundation supports children with autism, specifically working to support families with early intervention therapy, support, and education. This cause is close to our hearts and we’re committed to making a meaningful impact in the lives of these remarkable children and their families.
Hands Across The Water is an organisation that supports disadvantaged children and communities in Thailand. We’re proud to support our friends at Hands Across The Water whenever we can, whether it means helping out with fundraising, raising awareness for this important cause, or even riding 800km across Thailand.
Brisbane Writers Festival connects people all across the country by sharing stories and ideas and celebrating local writers. Creativity, culture, and connectivity play a vital role in shaping a vibrant community and driving fresh initiatives. We’re proud to support the Brisbane Writers Festival and encourage the growth of culture within our community.