Testimonials from our growing community of businesses experiencing positive change from Grassroots IT solutions.
Grassroots IT has been our IT provider since the start-up of AEIOU and has supported us throughout our growth over the past fourteen years. They have always been very responsive to support provision and in providing IT solutions across our many geographic locations. Grassroots IT has been an integral part of our evolution and growth and at the same time have been loyal supporters of the Foundation.
Consulting Engineering Services
Grassroots IT has become a great partner for Northrop. Grassroots IT's pragmatic advice and recommendations ensures we are getting solutions that are right for our business. They are an engaged team that are invested in our business’ success.
All of your team, Tony and Cameron in particular, have been a great support and provided excellent service since day one. Prior to engaging the support of Grassroots our IT systems were a 'disaster' and made our work lives harder, not easier. This quickly changed once we brought your team on board and it wasn't long before the daily experience of using our computers and printers was no longer marked by a sense of frustration. In short, I would not hesitate to recommend Grassroots IT to any business looking for managed support services for their windows environment.
The overall experience I’ve had while working alongside Grassroots has been mind blowing – the team offers such incredible support with a very human aspect. Not once has it felt scripted or cold like other IT support can sometimes be.
We have recently upgraded to Office 365 with Ben and the team from Grassroots IT. The transition went really well with minimal downtime. The Grassroots IT team knew exactly what needed to be done and when, without bogging us down in the jargon. They logged into our individual computers as required and at times which did not interrupt our business deadlines.Thanks guys. Looking forward to working with you again.
I have worked with many outsourced service providers over my career and, without exception, Ben, Annie and the Grassroots IT team are in a different league. They are an asset and a perfect fit into my team. Grassroots IT provide me exceptional value managed services, provisioned by a team of dedicated hardworking staff (special mention to Tony) - staff who I trust and whose effort continues to improve and impress.
Grassroots IT has greatly assisted our business with their reliable, efficient and seamless support. Before we engaged Grassroots IT, our IT system and support caused us many headaches and took up so much of our time and focus . Grassroots IT has changed and improved our IT system at Vital Chemical by making it well maintained and managed function so as we can direct our energy back to our business.
Google Reviews Rated 4.9 out of 5 stars based on 19 customer reviews
- Kim Rooney23 Mar 2021 - Google
I have always found Grassroots IT technicians, especially Ben, Annie and Nick, to be professional, responsive and trustworthy. Most important to me, they possess excellent communication skills and can address my many questions with kindness, patience and wisdom. Can not recommend this company highly enough!
- Jennifer Davissen04 Mar 2017 - Google
The team at Grassroots IT go above and beyond to support real people to make the most of IT whatever their needs. Their proactive approach means that technical issues are minimised and efficiency is maximised. Their eNewsletter makes sure you are kept up-to-date or even ahead of the game and their webinars enable me to up-skill from the comfort of my own space. Can't recommend them highly enough!