Managed IT Services & Support

Our Managed IT Essentials evolve with your business—not the other way around.

We offer tailored plans and flexible pricing. No one-size-fits-all packages.
Our secure-by-default solutions adapt to how your business works.

What you get with Grassroots IT:

Book Your Free Discovery Call

Find Out How We Can Support Your Business.
Our Managed IT Essentials (IT Support) can be customised to suit your needs.

How we support your IT journey

At Grassroots IT, we build around what you need—not what a package dictates. Our approach is secure by default, flexible by design, and always aligned with your growth.

Enhanced Security

Protection built into everything we do, not bolted on as an afterthought. We establish robust defences that scale with your business, giving you confidence that your operations and data remain secure.

Continuous Maintenance

Your systems monitored and maintained proactively, reducing disruption before it impacts your team. We keep your technology running smoothly so you can focus on what matters most—growing your business.

On-Demand Expertise

Clear expectations, transparent service, predictable support. Your dedicated IT department—without the hiring costs.

How our Managed IT Services can help you.

Quarterly business reviews tailored to your needs (or monthly check-ins for smaller accounts)

Clear monthly reporting on your IT health and performance
Strategic procurement guidance to help you invest wisely in technology

Your dedicated IT partner—delivering the expertise, security, and strategic insight you need, without the overhead of building an internal team.

Our Purpose

Since 2005, we’ve focused on empowering our clients to thrive through intelligent IT solutions. Technology should enable your growth, not hold you back—and it should adapt to your needs, not the other way around.

We don’t believe in one-size-fits-all packages. By understanding where you are and where you’re heading, we deliver proactive solutions that prevent problems, protect your business, and enable your team to work securely from anywhere—creating meaningful business impact, not just technical fixes.

What sets us apart is our commitment to security-first solutions, flexible plans that adapt to your needs, and transparent pricing—pay only for what you need as you grow. With our dedicated Brisbane-based team and industry-leading customer satisfaction, we handle the complexities of IT so you can focus on growing your business.

What Our Clients Say

Grassroots IT have an interest in our business, and they take the time to understand our strategy. They then implement accordingly with the end goal in mind.

George Blake

IT & Systems Manager, Westside Corporation

Grassroots IT has exceeded our expectations with their prompt professional service, and their proactive approach to identifying our future needs. Grassroots IT is much more than an external service provider: they have quietly become a vital part of the Churchill team.

Randall Smith

CEO, Churchill Education

Grassroots IT has been our IT provider since the start-up of AEIOU and has supported us throughout our growth over the past fourteen years. They have always been very responsive to support provision and in providing IT solutions across our many geographic locations. Grassroots IT has been an integral part of our evolution and growth and at the same time have been loyal supporters of the Foundation.

Alan Smith

Chief Executive Officer, AEIOU Foundation

Discover How We Can Help

Get in touch with our expert team.

1300 554 138