Managed IT Support

Our Managed IT Support sets you up for success with friendly and responsive helpdesk support, combined with proactive management of your technology systems. Having the right technology in place is only the first step. We can help you receive the ongoing value, productivity and ROI from your investment in IT that you need.

Benefits of Managed IT Support

Faster Problem Resolution

Professionally managed systems, thorough documentation and an expert team of engineers already familiar with you and your business systems means resolution of problems will be faster, easier and more effective.

Reduced Risk

With an expert team familiar with your business systems not only proactively addressing any emerging issues, but also providing rapid and knowledgeable resolution of problems, we facilitate more reliable technology, smoother operations and less downtime and frustration.

Proactive Solutions

Constant monitoring and a proactive maintenance schedule let us quickly identify any emerging issues with your systems, and proactively address them before they have a costly and disruptive impact on your business operations.

Support when you need it

With our support team covering three time zones we are there when you need us. Starting early in Auckland before transitioning to Brisbane (AEST) and Clark (AWST) throughout the day, our extended support hours mean faster resolution times to any problems.

Predictable Support Costs

Fixed monthly costs for unlimited helpdesk support gives you the freedom to fully engage with our expert engineers safe in the knowledge that your operational budgets will remain intact.

Less Distractions

With our experts managing your IT, your people can stay focused on the highest and best use of their time, without the constant distractions of trying to manage IT and fix technology problems.

Ho​w we can help

Helpdesk Support

System Management

IT Strategy and Planning

Solutions Architecture and Design

Project Management

What should you look for in a Managed Services Provider?

Get our free checklist of questions to ask a potential MSP before sealing the deal.

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