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Our Story

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Our Purpose

Since 2005, we’ve focused on one clear purpose: helping our clients thrive. We understand that technology should enable your success, not hold you back. By partnering with established platforms like Microsoft and HP, we deliver reliable solutions that create tangible results for your business.
 
People are at the heart of every successful business, and whether you’re managing 20 staff or 200, your success hinges on how well your people work together to deliver on your mission. That’s where the right technology solutions make all the difference.
 
Our approach goes beyond simply fixing IT issues. We work as an extension of your team, taking the time to understand your unique challenges and opportunities. This collaborative partnership means we can implement technology solutions that truly support your growth and help your staff perform at their best.
 
With a dedicated Brisbane-based team and industry leading customer satisfaction rating, we’re committed to delivering an incredible experience for every client. We handle the complexities of your technology infrastructure, security, and support, allowing your team to focus on what they do best – growing your business.
 
When your team thrives, your business thrives. Let’s work together to make that happen.

Our Values

Incredible Client Experience

We aim to provide clients with exceptional experiences at every touchpoint. From personalised solutions to attentive support, we’ll ensure that we always exceed your expectations.

Masters Of Our Craft

At Grassroots IT, we’re experts in our field. Our commitment to mastering the intricacies of technology empowers us to offer you the finest solutions and insights. We’re constantly improving with ongoing professional development and training.

Team Players

Collaboration lies at the core of what we do. We leave our differences at the door and work as a seamless extension of our clients’ teams. In the office, we’re all on the same team and have a shared goal; to offer holistic solutions for our clients.

Continuous Improvement

We can always be better and find ways to help our clients improve. We're committed to constant learning, growth, and enhancing our services. This ensures that we continually deliver even greater value to our clients and keep generating the best possible results. As we grow, we want our clients to continuously evolve with us.

Our Story 1

Why Choose Us

Proven Solutions

At Grassroots IT, we’re committed to excellence. We collaborate with industry giants like Microsoft and Sophos to bring you tried-and-tested solutions for reliable ongoing performance. These partnerships support our goal of delivering efficient and cutting-edge technology that can help your business thrive. With a focus on proven solutions, we ensure that your technology investments yield tangible results, offering you a robust foundation for sustainable growth. Our ongoing IT solutions mean that we can continuously adapt to your evolving tech needs by providing ongoing support and ensuring that your business stays ahead of the ever-changing technological landscape.

True success is born out of collaboration. We don’t just offer IT services; we build long-lasting partnerships. Our commitment to forging lasting relationships is about understanding your business at its core, aligning your IT strategy with your business goals, and working together to achieve success for you. This collaborative ethos fosters a supportive ecosystem. When you choose us, you’re gaining a dedicated Account Manager and direct access to our Solution Specialists. We’re invested in your journey from beginning to end; because when you succeed, so do we.

We’re not just an IT service provider. We work as an extension of your team, taking the time to truly understand the core challenges you’re facing. At Grassroots IT, it’s not just about fixing a problem temporarily – it’s about working closely with you to craft a tailored solution. Our outstanding 99% Customer Satisfaction (CSAT) rate stands as irrefutable proof of our dedication to you. Our extended support hours mean we’re here whenever you need us, ensuring minimal disruptions to your operations. We believe in continuous growth, which is why we invest in ongoing professional development for our local Brisbane-based team.

Our History

Grassroots IT was founded by Ben and Annie Love, back in 2005. After an extensive career spanning the diverse realms of IT, from software development and IT sales to website development, systems administration, network management, and IT management, Ben, alongside his wife Annie, embarked on a mission to empower businesses through technology and help them pave the way for growth and ongoing success.

Today, Grassroots IT stands as a testament to this vision. We have built an expert team of dedicated professionals. Each team member shares an unwavering commitment to learning, evolving, and ultimately helping clients with tailored IT solutions. Over the years, Grassroots IT has fostered deep-rooted relationships with clients, establishing itself as a reliable partner for their technological journeys. This success is also reflected by an impressive staff retention rate.

Our extensive IT expertise stems from our experience in collaborating with diverse clients across different industries and organisational levels. However, our strength comes from recognising the strength of technology as an empowerment tool. We understand the impact that strategic technological integration and partnerships can have on our clients’ success stories.

To us, Grassroots IT is more than just a company; it’s a fusion of passion, expertise, and a genuine desire to see businesses thrive through technology.

Our Story 2

Community Impact

How We Help Within Our Community
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AEIOU Foundation

The AEIOU Foundation supports children with autism, specifically working to support families with early intervention therapy, support, and education. This cause is close to our hearts and we’re committed to making a meaningful impact in the lives of these remarkable children and their families.

Find Out More
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Hands Across The Water

Hands Across The Water is an organisation that supports disadvantaged children and communities in Thailand. We’re proud to support our friends at Hands Across The Water whenever we can, whether it means helping out with fundraising, raising awareness for this important cause, or even riding 800km across Thailand.

Find Out More
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Brisbane Writers Festival

Brisbane Writers Festival connects people all across the country by sharing stories and ideas and celebrating local writers. Creativity, culture, and connectivity play a vital role in shaping a vibrant community and driving fresh initiatives. We’re proud to support the Brisbane Writers Festival and encourage the growth of culture within our community.

Find Out More
"GRIT's commitment to achieving the right result for Northrop has enabled the uplift of our digital environment. They provide a true partnership, working with Northrop to develop solutions that fit our culture and our appetite for change and innovation."
Kiri Hetariki - Quality, Systems and Integration Manager
Northrop Consulting Engineers
"GrassrootsIT has continually proven itself as a contributing partner in digital transformation. Their unwavering dedication to quality, coupled with a relentless drive to improve, has solidified their reputation as a trusted and dependable partner for businesses navigating the complexities of modern IT landscapes."
Stuart McFarlane, Digital Systems Manager
Multi-Cultural Communities Council Gold Coast
Blogs
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Automation & AI

Copilot Readiness: 3 Questions That Will Determine AI Success

Every business owner is asking about AI, but most SMEs are diving into tools like Microsoft Copilot without checking if they're actually ready. Before you invest time and money in AI, three fundamental questions about your data, technology, and people will determine whether your experiments succeed or flounder.
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Power Platform

Power BI Dashboards that Drive Business Decisions

There's a world of difference between Power BI dashboards that look impressive and ones that actually change how you run your business. The pretty ones get admired in meetings, but truly effective Power BI dashboard creation focuses on solutions that are regularly monitored because they genuinely influence what happens next.  The distinction matters more than you might think. Most business intelligence solutions fail not because the data is wrong or the charts are ugly, but because they don't connect the dots between information and action. They tell you what happened, but they don't help you decide what to do about it. 
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Power Platform

5 Simple Power Apps That Replace Common Excel Spreadsheets

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Non-Profit

Five Smart Ways Nonprofits Can Use Copilot to Advance Their Mission

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Power Platform

5 Essential Apps Every Australian Business Should Connect to Power BI

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Cybersecurity

SMB1001 Explained: The Practical Cybersecurity Framework for Small Business Success

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Microsoft 365, Power Platform

Power BI vs Excel Reporting: When to Make the Switch

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Microsoft 365

Information Is Power: How SharePoint Empowers Strategic Decision-Making

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Non-Profit

What Does a Managed IT Service Actually Include?

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Automation & AI, Microsoft 365

Beyond the Basics: 3 Ways to Make Microsoft Copilot Work Smarter for Your Business

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Azure, Microsoft 365

The Blueprint for Remote Work Excellence: Creating Connection in a Distributed World

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Non-Profit

Transforming Legacy IT to Support Your Nonprofits Mission

Every resource should fuel your nonprofit‘s mission. But let’s be honest—outdated IT systems slow you down, consuming time and energy that should be focused on achieving your core purpose.  When technical issues prevent volunteers from accessing files or staff face constant system crashes, it creates a ripple effect hindering your ability to serve your community...
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IT Management

Common Cloud Migration Pitfalls (And How to Avoid Them)

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IT Management

Why Change Control Matters (And How It Protects Your Business)

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Cybersecurity, Microsoft 365

Microsoft 365 Security Features for ISO 27001 Compliance

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Cybersecurity, Microsoft 365

Maximising Your Microsoft 365 Business Premium Investment: Security Features You Should Be Using

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IT Management

Grassroots IT Achieves Triple ISO Certification

Grassroots IT, a leading provider of managed IT services, is proud to announce its recent achievement of three prestigious ISO certifications: ISO 9001, ISO 14001, and ISO 27001. This triple certification demonstrates our unwavering commitment to quality management, environmental responsibility, and information security. Raising the Bar in IT Services The ISO (International Organisation for Standardisation)...
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Cybersecurity, Microsoft 365

How Conditional Access Policies Can Dramatically Improve Your Cybersecurity Posture

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Cybersecurity, Microsoft 365

How Microsoft 365 Can Help You Meet Data Protection Regulations in Australia

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Cybersecurity, Microsoft 365

DLP for Remote Work: Securing Your Data When Your Team Is Everywhere

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Azure

Azure Virtual Desktop for Offshore Teams: Enhancing Remote Work Security

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Azure

Azure Virtual Desktop for Graphics-Intensive Applications: When to Consider GPU-Enabled Instances

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Microsoft 365

What is Microsoft Intune? A Straightforward Guide

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Microsoft 365

User & Device Lifecycle Management with Entra ID and Intune

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Cybersecurity, Microsoft 365

Securing Your Remote Workforce with Entra ID and Intune

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IT Management, Non-Profit

Driving Inclusive Technology Adoption for Non-profits

Technology is an integral part of how non-profit organisations operate, communicate, and deliver their missions. However, the adoption of new technologies isn’t always smooth sailing. Many non-profits face a significant challenge: the digital divide among their stakeholders. This divide can exist between staff members, volunteers, and even beneficiaries, potentially hindering the organisation’s efficiency and impact....
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Automation & AI, Non-Profit

How AI and RPA Can Transform Non-Profit Operations

When efficiency and impact are paramount, non-profit organisations are increasingly turning to advanced technologies to streamline their operations and amplify their reach.  According to The Institute of Community Directors Australia “Our data shows that not-for-profits are moving quickly to embrace these new tools and the promise of increased productivity in a resource-constrained sector.” Two game-changing technologies...
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Microsoft 365, Non-Profit

5 Microsoft 365 Tools to Revolutionise your Non-Profit’s Workflow

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IT Management

Navigating the Transition to Windows 11

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IT Management

Developing an IT Hardware Refresh Strategy

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Automation & AI, IT Management

Leveraging Technology to Improve the Customer Experience

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IT Management

The Hidden Costs of Ageing Technology Infrastructure

As business leaders, it is easy to get caught up in our day-to-day operations while overlooking the bigger technology picture. However, relying on outdated hardware and software can lead to unforeseen expenses that affect profits, productivity, and reputation. Effective management of technology lifecycles is important to minimise risks and support growth. Regularly evaluating your existing...
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IT Management

The Importance of having a Technology Roadmap for your Business

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Cybersecurity

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Microsoft 365, Non-Profit

Microsoft 365 Nonprofit Pricing Plans Explained

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Cybersecurity

The vital role of Managed Detection and Response in a complete Cybersecurity Strategy 

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Microsoft 365

Understanding the different Microsoft 365 pricing plans

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Cybersecurity, Non-Profit

Cost-effective Cybersecurity Strategies for Non-profits

Technology and the internet play a crucial role in the day-to-day operations of non-profit organisations of all sizes, from small volunteer-run operations to huge worldwide groups like the Red Cross. From fundraising to communication with donors and volunteers, technology has made these tasks more efficient and effective. However, this increased use of technology also brings...
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Copilot
Automation & AI, Microsoft 365

Getting your business ready for Microsoft Copilot

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IT Management

Common IT Investment Mistakes to Avoid

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Automation & AI

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Automation & AI, Cybersecurity, IT Management

Three Crucial Elements for your IT Strategy in 2024

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Automation & AI

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Microsoft 365

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Automation & AI

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Cybersecurity, Microsoft 365

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5 Warning Signs It's Time To move To a new Managed Service Provider
IT Management

Recognising The Red Flags: 5 Signs Your Business Needs a New Managed Service Provider

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Cybersecurity

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Cybersecurity

Decoding Cybersecurity: Busting 10 Common Myths

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Cybersecurity, Microsoft 365

Boost Your Microsoft 365 Security: 5 Critical Questions to Ask

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Cybersecurity

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IT Management

3 IT Support metrics that actually matter and why

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IT Management

3 technology trends to watch in 2023

From the mainstream adoption of artificial intelligence to the growing popularity of business process automation, companies must stay up-to-date in order to stay competitive. In this blog post, we explore three technology trends to watch in 2023, including the rise of AI, the increasing importance of business process automation, and the ever increasing cybersecurity threat. Stay ahead of the curve and learn how these trends can help your business succeed.
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Cybersecurity

Cybersecurity Policy Resources

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Automation & AI, Power Platform

Automate repetitive and time-consuming tasks with Power Automate

Power Automate is a tool for automating repetitive and time-consuming tasks. As part of the Microsoft Power Platform, it can integrate quickly and easily into other Microsoft apps such as SharePoint and Outlook but can just as easily integrate with hundreds of non-Microsoft apps using an extensive collection of third-party and custom connectors. Even older legacy apps can be automated using a feature called Robotic Process Automation.
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Microsoft 365

5 Yammer tips to improve office communication

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Microsoft 365

Voice-to-text dictation with Windows and Office 365

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Automation & AI

Cheapest and Easiest Way to Manage Email Signatures

Businesses tend to spend considerable effort on social media, but email is still really important for client communication and marketing. In fact, compared to other marketing channels, email marketing actually has a 4400% ROI which means that for every $1 spent, you generate $38 in revenue. (Campaign Monitor) Email is an opportunity for us to...
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Cybersecurity

How Easy Is It to Guess Your Password?

It is a common understanding that passwords are supposed to protect our accounts. But how much does your designated password protect you and your information? If the bad guys come hacking into your personal and corporate accounts one day, how sure are you that it’s going to be a tough job for them? Let us...
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Office Install
Microsoft 365

How to install Office 365 desktop applications on your computer

Tips for installing Word and Excel A lot of Microsoft Office 365 plans include what’s called Desktop Licensing. This is the bit that lets you install the Microsoft Office applications such as Word and Excel on your computer. In this post we show you how to install Office 365 on your computer. 1. Sign in with your...
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Office Lens Blog
Automation & AI, Microsoft 365

Office Lens: a OneNote Scanner for your Pocket

There is one app on my iPhone that I now simply cannot live without. The app is called Office Lens and it is available for free at the Apple App Store and for your Android phone on Google Play. In a nutshell, the Office Lens app is a portable scanner in your pocket. Now, these kinds of apps aren’t new....
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Email Return
Microsoft 365

Before you panic, here’s how to recall an email in Outlook

4 tips for avoiding an embarrassing mistake Have you ever experienced that sinking feeling as you realise you have accidentally sent an email to the wrong person?   If you are lucky, it could just be an embarrassing blip on your day, but there is the potential for some very real damage. There is the occasional story on...
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Conversation Clean Up Cta
Microsoft 365

Using Conversation Clean Up to Achieve Inbox Zero

For most of us, the goal of achieving Inbox Zero (“a rigorous approach to inbox management, aimed at keeping the inbox empty”) is not an easy task to work on. It’s just a lot to have to go through tons of emails from who-knows-when with the goal of clearing up unwanted emails from your Outlook Inbox then,...
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Office Profile Pic 1200x600
Microsoft 365

How to update your profile picture in Office 365

People do business with people, so your profile picture is a great way to represent you and your business. Whenever you send an Outlook email to your contacts, a little circle icon of you should be visible to the recipient and it should be something striking. Who wouldn’t want to look good in their email profile picture,...
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Discover Our Top 5 cybersecurity tips for CEOs
Cybersecurity

5 cybersecurity tips for CEOs

Cyberattacks today are constantly on the increase. And with most businesses using cloud solutions for data storage and email as their main form of communication, the term ‘ransomware’ is something all company executives should understand.
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Meeting Room Whiteboard
IT Management

5 ways the right IT partner can support your in-house IT staff

Engaging with an IT partner doesn't need to be an all-or-nothing exercise. In many cases organisations will partner with an IT provider to work alongside existing in-house IT staff to provide complementary skills and capabilities. When choosing an IT partner to work alongside in-house IT staff it's important to choose one familiar with this model to ensure a productive, harmonious engagement.
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Boardroom Casual
Cybersecurity

5 questions board members need to ask about cybersecurity

Cybercrime is now a multi-billion-dollar industry that impacts organisations of all shapes and sizes. That means cybersecurity is no longer a matter to be left to your IT department. Ensuring that your organisation is properly protected from cyberattack must now be a board level priority.
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Teams Calling
Microsoft 365

Everything you need to know about Microsoft Teams Phone (aka Teams Calling)

Microsoft Teams Calling is a cloud-based PBX phone system built right into the familiar Microsoft Teams platform. Microsoft Teams already lets you make both voice and video calls to other Teams users, irrespective of if they are within your organisation or are external parties. By enabling Teams Calling, this functionality is extended even further to allow you to make and receive calls with people using traditional phone systems.  
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Security Padlock Laptop
Cybersecurity

4 Cybersecurity Essentials Every Business Should Have

It’s no secret that, as we become more and more dependent on technology to run our businesses and become reliant on internet-connected devices, both for our personal and professional lives, we also become more vulnerable to cyber threats. US$2.9 billion is lost to cybercrime each minute and, as at 2020, the average cost of a data breach was a staggering US$3.86 million. However, there are basic cybersecurity foundations we can put in place, ranging from simple to more complex, in order to protect ourselves and our businesses from cyber attacks.  
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Microsoft Teams Logo
Microsoft 365

5 Reasons to Use Microsoft Teams Instead of Emails

Email has long been the mainstay of team communication and collaboration. Indeed, despite also being the bane of effective collaboration, for many organizations it remains at the heart of how teams communicate and work together.Part of the Microsoft 365 suite of cloud services, Microsoft Teams is the modern alternative to email, enabling clear, efficient and effective communication and collaboration both with...
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Power Platform Logos
Microsoft 365, Power Platform

What is the Microsoft Power Platform

The Microsoft Power Platform is the collective term for four Microsoft products: Power BI, Power Apps, Power Automate and Power Virtual Agents. More than the sum of its parts, the Power Platform is a no-code to low-code platform that users with no coding experience can use to analyse data, build solutions, automate processes and engage online. Although perfectly at home integrating with third-party apps, the Power Platform truly shines when used with your Office 365 subscription, and being a low to no code platform means it can be used without the need to rely heavily on IT or coding experts.
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IT Management

Choosing the best Managed IT service provider in Brisbane

Whether your business is growing and you’re ready to level up your IT to include a dedicated IT provider, or you’re looking for a new IT provider to partner with, you need to consider Managed IT Support - which means working with a Managed Service Provider (MSP) . So let's talk about choosing an MSP and how to find the right IT partner for your business.
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Connected Web
Microsoft 365

How to leverage the power of Microsoft 365 app integration

Every business has a multitude of processes and functions that must be performed in order to deliver value to stakeholders and ultimately remain in business. With technology at the heart of modern business this means that (as we hear so often) – “There’s an app for that”. The prevalence of cloud apps sold on a...
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Calculator Notepad
IT Management

Managed IT Support pricing – everything you need to know (2024)

If you’re considering engaging a Managed Service Provider (MSP) it's important that you understand what factors can influence Managed IT Support pricing. You may be looking to change from an existing MSP, upgrade from adhoc support, or perhaps complement an existing in-house resource; either way it’s important that you understand the factors that can influence how much Managed IT Support might cost, and what that price is likely to look like.
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Genius
IT Management

The top 5 benefits of outsourced IT support

There can be significant benefits to outsourcing your IT to a managed IT service provider. Of course every organisation has unique business requirements, but there are some common themes that outsourcing IT can help address.
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Team Cheering
IT Management

How to get the best from your IT support team

It’s fair to say that you’ve invested a lot in your IT support team. If you have an IT support team in house, then you’ve spent time and money recruiting them, training them, and developing them with the hard and soft skills necessary to perform at a high standard. You’ve spent money on computers, software,...
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Budget
IT Management

How investing in the right IT services can save your business money

While investing in technology is not an insignificant part of any business’ budget, having the right IT services in place could actually help your business to save money. In this blog, we share our five essential services to ensure that your IT budget is well spent and your business isn’t just surviving but thriving. #1....
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Workers Getting Back Office (1)
Microsoft 365

How to run a daily huddle using Microsoft Teams

Tips for maintaining a happy & engaged workforce With a team covering three countries, remote working is at the core of how Grassroots IT functions, and our daily huddle is crucial to maintaining a high performing, happy and engaged team. Microsoft Teams is critical to the way we run our daily video huddle, with the...
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Office 365
Microsoft 365

Office 365 is now Microsoft 365

On 21 April 2020, Microsoft revealed in an online announcement that its line of Office 365 subscription plans would be renamed, substituting it with the Microsoft 365 branding instead. Don’t hold out high expectations for an out-of-the-box name idea though (sometimes causing a little confusion, Microsoft tends to keep its product names pretty similar). Moving...
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Teams Collaboration
Microsoft 365

How Microsoft Teams Enables Seamless Collaboration

Collaboration has always been a foundation for organisational growth and efficiency. To put it simply, when we share ideas, knowledge, passion and skills, the outcome is better than if we had have done it alone. Organisations with employees who feel connected to their team members and workplace are also more likely to have increased engagement and retention rates, which can lead to greater productivity and profit, so it’s well worth pursuing a culture that supports and celebrates collaboration. So, how can we make it easier for collaboration to occur in the workplace?
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Young Person During Intership (1)
Microsoft 365

Why We Fell In Love with Microsoft Teams While Working from Home

So many communications apps and collaboration tools are readily available these days, with more being developed daily. With an abundant amount of options to choose from, how do you pick out one that is perfect for your business needs? If you’re looking for the best option to choose as your organisation’s collaboration channel and wondering...
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Managed Service Provider It Helpdesk Computer
IT Management

5 Tips for Successfully Outsourcing IT Support

A Managed Service Provider (MSP) can help your business stay up-to-date with the latest technology and remain competitive in today’s challenging business environment. What's more, it can do all this while cutting your in-house IT support costs and freeing up your technical staff for mission critical tasks.
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Security Padlock Laptop
Cybersecurity, Microsoft 365

Microsoft Office 365 security tips to implement today

Microsoft Office 365 has many security features and capabilities built in, however with a few simple steps you can greatly increase your cybersecurity stance with some easy changes to system configuration and business practices. 
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Grid Framework
Cybersecurity

What is the Essential Eight cybersecurity framework

Cyber-security threats and data breaches are becoming increasingly rampant, sophisticated and difficult to mitigate. Statistics from the latest Australian Cyber Security Centre Threat Report show that instances of malware attacks, data breaches, and intrusion attempts are on the rise. The challenge of ensuring cybersecurity is a global issue affecting many industries and organisations.
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Intelligent Firewall 1
Cybersecurity

Why an Intelligent Firewall is Critical For Your Network Security

Find out the difference in our new video In years gone by, we may have thought the chance of experiencing a cybersecurity breach was pretty low but, these days, the more aware business leaders talk not about the possibility but of when a cyberattack will happen. So let’s talk about how can we take preventative action to defend our computer systems and keep...
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Throwing Fishing Net
Cybersecurity

How to identify a phishing email

Phishing is the most common form of cyber threat that you are likely to face, while also being one of the easiest to avoid falling foul of. But to stay safe you must be able to quickly identify a phishing email. Read on to learn about the common traits of phishing email, and how to stay safe
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O365 Vs Ms365
Microsoft 365

Office 365 vs. Microsoft 365: What’s the Difference?

Most people are familiar with the Microsoft Office Suite, which has evolved from CDs to cloud-based productivity solutions. Today, services like Office 365 offer a subscription-based model, providing access to a wide range of office apps accessible across devices, including mobile phones. Of course, these days, we are all used to a much more convenient...
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Ways Your Data Can Be Lost In The Cloud
Cybersecurity

How Your Data Can Be Lost in the Cloud (and How to Prevent It)

If you are using one of the major Software as a Service Offerings (SAAS), such as Office 365 or public cloud file storage, then you are benefitting from incredible economies of scale. Your data is highly available and accessible from almost anywhere securely.  So, you may be thinking…  “All of my stuff is in the cloud. It’s safe!“  But...
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Pin Pad
Cybersecurity

3 reasons you need to enable Multi-factor Authentication (MFA) today

Multi-factor authentication (MFA) is a security measure that requires more than one piece of evidence to verify your identity. MFA can protect your accounts from unauthorized access, even if your password is compromised. In this blog post, we will discuss three reasons why you should enable MFA for your online services.
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Strategy Chess Piece
IT Management

Why aligning your IT strategy with business goals is critical for success

I recently threw a question out to a group of my professional peers, asking them what they saw as the benefits of aligning IT strategy with business strategy. The responses I received were nothing short of exceptional. It reinforced for me (yet again) what an insightful, intelligent and progressive professional community I have the good...
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Flow Chart Whiteboard
Cybersecurity

The Notifiable Data Breach scheme. Is your business ready?

As the new Notifiable Data Breach Schemecomes into effect in Australia as of 22 February 2018, there is now an onus on business to protect and notify individuals whose personal information is involved in a data breach that is likely to result in serious harm. When most people think of data breaches, they think of sneaky...
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Managed Service Provider It Helpdesk Computer
IT Management

What is a Managed Service Provider and when do I need one?

Whether you are a Digital Transformation powerhouse, or you provide the best Tree Lopping services in Brisbane, technology is integral to the success of your organisation. This is especially true for small to medium businesses where margins can be thin, and the market competitive. To remain agile it’s critical to extract the most out of...
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World Map
IT Management

How we operate remotely between Brisbane, Auckland and Clark

It’s been an amazing few years at Grassroots IT, not least of all because of the international growth that we’ve experienced both with our clients and our team. If you had have asked me five years ago whether Grassroots IT would one day not only be supporting multinational clients, but have our own workforce spread...
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Padlock Green Door
Cybersecurity

Why do Australian businesses require cyber security? Here are some eye opening stats.

In just the last five years, business leaders have changed the tone of their cyber security conversations. It is no longer a discussion about layers of defence or the beefiness of the firewall, instead Directors now understand it’s no longer a matter of ‘if’ but instead a matter of ‘when’ the system will be breached. And the...
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Strategy Sign
IT Management

What is your strategy? Do you really have one?

Strategy doesn't need to be difficult or complicated, but it does need to be well thought out and understood. After all, without strategy, execution is aimless.
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